Our full line of Atlas® Lifts are manufactured to the same exacting standards as most of the "BIG NAME" lift companies. There are some small distributors that buy a container from a Chinese lift manufacturer and hope that the quality is OK. These small distributors do not order parts to support the product...just the product. There are other small distributors on the Internet that are only agents or sub-distributors for above ground lifts (and other automotive products). These smaller distributors do not stock the equipment. They simply take your order and have a warehouse ship your product. If they do not stock the product, then they probably dont stock the parts. Does it not make sense to buy your equipment from a company that stocks both the products and the parts? There are similarities in the appearance of most above ground lifts, but the Atlas® Lifts are built to standards that far exceed those standards incorporated by most other Asian above ground lift manufacturers. We stock most of the lifts we advertise and have in-house service techs that can help with installation questions. We have a parts department that stocks all the parts needed for our current line of Atlas® lifts and we also have parts for lifts that we sold over 10 years ago. Most Internet automotive distributors are not a "brick and mortar facility". We have been in business for over 30 years. Greg Smith Equipment has eight brick and mortar locations (with a combined total over 220,000 square feet) that stock the majority of equipment we advertise on our web site.