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Our Locations: Indiana | Delaware | Georgia | Arizona | New Hampshire | Florida | Texas
A: We accept most forms of credit card payment, checks, or bank wire transfers.We do not accept Pay-Pal or Check-By-Phone. We do not have a COD option. Go to our finance page for more details!
A: We have seven locations:
Indiana- 5800 Massachusetts Avenue, Indianapolis, IN 46218
Delaware - 250 Executive Drive Suite 1, Newark, DE 19702
Georgia - 5405 Buford Hwy. Suite 160, Norcross, GA 30071
Arizona - 8399 West Van Buren Street Suite 210, Tolleson, AZ 83535
New Hampshire - 8 Industrial Drive, Hudson, NH 03051
Florida - 11801 NW 100th Rd., Suite 8, Medley, FL 33178
Texas - 3206 Industrial Terrace Suite #102, Austin, TX 78758
For directions please visit our Driving Directions page.
A: The short answer is yes. We do charge applicable sales tax in Indiana, Georgia, Arizona, Texas, and Florida. If you come to Indiana, Georgia, Arizona, Texas, or Florida to pick up the item, (no matter if the order was placed over the phone or internet from another state), you will pay sales tax to the State. The short explanation is this: Because we have physical locations in Indiana, Georgia, and Arizona, Texas, and Florida, we are required by law to collect the Indiana, Georgia, Arizona, Texas, or Florida sales tax if an item is picked up at our facility or shipped to an Indiana, Georgia, Arizona, Texas, or Florida address.
If you are buying the item for resale and you can provide a valid retail merchant certificate (tax id number), we will not collect the state tax, but you will be responsible for collecting the state tax from your customer.
A: Greg Smith Equipment ships all its lifts or large equipment by common carrier or a dedicated long haul truck (on large orders). The products are commonly loaded on a freight truck at our warehouse and then go to one or two transfer stations. You may pick up your merchandise at the closest terminal or have the equipment delivered to a convenient address. The customer is ALWAYS responsible for unloading the delivery semi truck. (van style or flatbed). It is MUCH EASIER for EVERYONE (customer and truck driver) to have the product delivered to a BUSINESS address rather than to a RESIDENCE.
NOTE: It is important that the customer realize that the freight truck is normally a full length tractor-trailer (48'-53') and cannot easily maneuver in residential areas. The shipping company is contracted (ONLY) to deliver the merchandise. It is the customer's responsibility to unload the truck.
A: Your freight will be securely packaged and in excellent condition when it leaves our facility (you can see pictures of how we package our lifts and equipment on our website). We take digital pictures of most larger shipments before they leave our docks. If a shipment is damaged when it arrives, you must sign "damaged" on the freight bill and make notes regarding the damage. Digital photos make filing a claim much easier. If you believe you have damages (concealed or evident) then take pictures right away. Most people have cell phones with cameras. Please read all of the instructional and warning stickers before opening the package (s) and signing the freight bill release forms.
IF YOU THINK THERE MIGHT BE SOME DAMAGE...then note that on the bill of lading.
NOTE: It is important that you, the customer, understand that we are not the shipping company. We will do everything we can to make sure your package is safe and secure, but when your product leaves our dock, it is consigned to you and if do not inspect the shipment and make notes as to damaged products on the bill of lading, then recovery of damages will be next to impossible.
Contact Your Store: Indiana | Delaware | Georgia | Arizona | New Hampshire | Florida | Texas
Main Office Sales@gregsmithequipment.com
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