Greg Smith Equipment ships most its lifts or large equipment by common carrier (semi-trucks), while smaller equipment is shipped via Fed-Ex or UPS. Some specialty lifts are too heavy or packaged in such a way that they need to be shipped on a "dedicated truck". Greg Smith Equipment has access to many private carriers and can provide shipping costs for their services. The customer is always responsible for unloading the equipment. However, here are two options that may be used if you are unable to accommodate a BIG semi truck or cannot offload the equipment. Most lifts and other large equipment are commonly loaded on a freight truck at our warehouse and then are moved to one or two transfer station terminals. Some of our freight carriers may have a terminal close to you or your business. You may choose to pick up your merchandise at the closest terminal if that terminal has the proper equipment for loading into a truck or trailer. You should call the terminal to make sure that they can accommodate your needs. You may also have the product delivered to a convenient address that has the equipment or unloading facilities to unload your product from the SEMI truck.NOTE: It is important that the customer realize that the freight truck is a full length tractor-trailer (48'-53') and cannot easily get into residential areas. The shipping company is contracted to bring the merchandise to the customer BUT the shipping company is NOT responsible to unload the equipment. If the truck driver is uncomfortable about driving into an off loading area that he believes may be "too tight" or "too difficult to get out"...then other unloading arrangements must be made.