Atlas® offers a limited one (1) year parts only warranty for all Atlas® electric 12V winches sol d in the USA. This warranty is extended only to the original retail purchaser. This limited one year warranty applies to manufacturing defects in materials and workmanship on all mechanical components of the Atlas® winch. This limited one year warranty does not apply to electrical components consisting of motors, solenoids, and remote transmission devices. These electrical components carry a 90 day warranty.
Atlas® electric winches are designed, manufactured, and intended for personal recreational self recovery usage. Although built for years of demanding service, the Atlas® winch warranty is void when the winch is used for commercial or industrial applications.
The mounting plates and roller fairlead are warranted against defect in material and workmanship. The wire cable assemblies are warranted against defect in workmanship and materials to the original purchaser, but carry no further warranty after the initial use.
NOTE: ALL WARRANTY CLAIMS MUST BE PRE-APPROVED BY THE MANUFACTURER TO BE VALID.
All warranty repairs/replacements must be approved in writing by Greg Smith Equipment Sales, Inc. Greg Smith Equipment Sales is not responsible for the cost of "outside parts or labor" unless specifically approved in writing. We want your piece of equipment to be as perfect as possible and we will honor our warranty pledge to you. However, the customer MUST notify Greg Smith Equipment Sales and receive written permission for "outside" warranty parts/labor (not performed/supplied by Greg Smith Equipment Sales) supplied/to be performed if customer expects to be reimbursed.
Greg Smith Equipment Sales will repair or replace, upon inspection of such parts, those parts that have been found to be defective in material or workmanship. Parts must be returned to Greg Smith Equipment (freight prepaid by customer) for inspection. The warranty does not apply to those products or parts that have been altered from their original configuration. Warranty does not apply to those products that have been misused or improperly installed.
The limited warranty does not cover any product or part that has been damaged by accident, overloading, misuse, collision, improper installation, modification, or abusive service. If the winch is used for any vertical hoisting operations, the warranty is void. (Click here to see difference between a winch and a hoist)
Greg Smith Equipment shall not be responsible or liable for any indirect or consequential damages to persons or equipment. These consequential damages may include, but are not limited to, lost profits or loss of use, down time or personal injuries resulting from the incorrect use of a winch.
Greg Smith Equipment Sales and Atlas® Winch reserve the right to change the product design and specifications without notice.
The enclosed warranty registration cards must be returned to Greg Smith Equipment Sales within thirty (30) days of the time of purchase for the warranty to be valid. The warranty applies solely to the original purchaser of the winch and remains valid for the original installation of the winch.
The warranty shall be governed under the laws of Indiana, and shall be subject to the exclusive jurisdiction of the Court in the State of Indiana in the county of Marion.
PRICES: Prices and specifications are subject to change without notice. All orders will be invoiced at prices prevailing at time of shipment. Prices do not include any local, state or federal taxes.
RETURNS: Products may not be returned without prior written approval from the Manufacturer.
DUE TO THE COMPETITIVENESS OF THE SELLING PRICE OF THIS EQUIPMENT, THIS WARRANTY POLICY WILL BE STRICTLY ADMINISTERED AND ADHERED TO.