General Frequently Asked Questions (F.A.Q.)

We accept most forms of credit card payment, checks, or bank wire transfers.

We do not accept Check-By-Phone and only accept Pay-Pal through Ebay and our Website. We do not have a COD option. Go to our finance page for more details!

We have nine locations:

Indiana - 6278 W 300 N Greenfield, IN 46140

Delaware - 250 Executive Drive Suite 1, Newark, DE 19702

Georgia - 5405 Buford Hwy. Suite 160, Norcross, GA 30071

Arizona - 2115 S 11th Ave., Suite 100 Phoenix, AZ 85007

New Jersey - 70 Schoolhouse Road Somerset, NJ 08873

Florida - 11801 NW 100th Rd., Suite 8, Medley, FL 33178

Texas - 714 107th St.Arlington, TX 76011

Oregon - 5505 SE International Way, Suite D Milwaukie, OR 97222

Iowa - 3801 S. James Street, Suite 140, Grimes, IA 50111

For directions please visit our Driving Directions page.

Mid-Summer 2019 the Supreme Court's decision overturns a 1992 ruling in Quill Corp. v. North Dakota, which found that states could not require retailers to collect sales taxes unless they had a physical presence in the same place where the buyer is located. Subsequently, We have started collecting tax in mutliple new states as laws change. This does NOT apply to states without sales tax.(Delaware, Montana, New Hampshire, and Oregon).

States Which Sales Tax is collected:
• Arizona
• Alabama
• California
• Flordia
• Georgia
• Indiana
• Iowa
• Kentucky
• Massachusetts
• Michigan
• Mississippi
• North Carolina
• New Jersey
• New York
• Ohio
• Pennsylvania
• South Carolina
• Tennessee
• Virginia
• Washington
• West Virginia

The short answer is yes. We do charge applicable sales tax in Indiana, Georgia, Arizona, Texas, and Florida. If you come to Indiana, Georgia, Arizona, Texas, or Florida to pick up the item, (no matter if the order was placed over the phone or internet from another state), you will pay sales tax to the State. The short explanation is this: Because we have physical locations in Indiana, Georgia, and Arizona, Texas, and Florida, we are required by law to collect the Indiana, Georgia, Arizona, Texas, or Florida sales tax if an item is picked up at our facility or shipped to an Indiana, Georgia, Arizona, Texas, or Florida address.

If you are buying the item for resale and you can provide a valid retail merchant certificate (tax id number), we will not collect the state tax, but you will be responsible for collecting the state tax from your customer.
Think about this situation: If you were to visit an Indiana, Georgia, Arizona, Texas or Florida restaurant, the restaurant would charge you sales tax. You would not be able to call from your respective state, tell the restaurant you would like to pay in advance, and then come to Indiana, Georgia, Arizona, Texas, or Florida and eat your meal tax free. Please also note that these laws are not specific to Indiana, Georgia, Arizona, Texas, or Florida, but apply to most other states throughout the U.S. Any Indiana, Georgia, Arizona, Texas, or Florida company and/or customer that does not follow this policy is acting outside the scope of the applicable Indiana, Georgia, Arizona, Texas, or Florida sales tax laws, and both the company AND customer run the risk of being subject to penalty and/or punishment.

We also honor farm exemption certificates. Each State defines what equipment may qualify for farm use sales tax exemption. If you own a farm and your State provides you an exemption status for equipment purchases, then we will "honor" the exemption if you fill out the proper forms.

If you still have questions, please feel free to contact our office and we will be glad to explain this to you in further detail. There is NO state sales tax in Delaware, New Hampshire, or Oregon.

For more information, click here: Do I REALLY have to pay sales tax?

Greg Smith Equipment ships all its lifts or large equipment by common carrier or a dedicated long haul truck (on large orders). The products are commonly loaded on a freight truck at our warehouse and then go to one or two transfer stations. You may pick up your merchandise at the closest terminal or have the equipment delivered to a convenient address. The customer is ALWAYS responsible for unloading the delivery semi truck. (van style or flatbed). It is MUCH EASIER for EVERYONE (customer and truck driver) to have the product delivered to a BUSINESS address rather than to a RESIDENCE.

NOTE: It is important that the customer realize that the freight truck is normally a full length tractor-trailer (48'-53') and cannot easily maneuver in residential areas. The shipping company is contracted (ONLY) to deliver the merchandise. It is the customer's responsibility to unload the truck.

Your freight will be securely packaged and in excellent condition when it leaves our facility (you can see pictures of how we package our lifts and equipment on our website). We take digital pictures of most larger shipments before they leave our docks. If a shipment is damaged when it arrives, you must sign "damaged" on the freight bill and make notes regarding the damage. Digital photos make filing a claim much easier. If you believe you have damages (concealed or evident) then take pictures right away. Most people have cell phones with cameras. Please read all of the instructional and warning stickers before opening the package (s) and signing the freight bill release forms.

IF YOU THINK THERE MIGHT BE SOME DAMAGE...then note that on the bill of lading.

NOTE: It is important that you, the customer, understand that we are not the shipping company. We will do everything we can to make sure your package is safe and secure, but when your product leaves our dock, it is consigned to you and if do not inspect the shipment and make notes as to damaged products on the bill of lading, then recovery of damages will be next to impossible

Welcome to Greg Smith Equipment Sales, your one stop shopping center for the absolute best selection of high quality automotive service equipment at the lowest possible price.

We have been in business for over 30 years. Most Internet automotive distributors are not a "brick and mortar facility". Most of these Internet companies have NO physical address...just a toll free number and PO Box. Check the HOME Page or the CONTACT US page of most other automotive equipment distributors. Most of the distributors are nothing more than just a small office in a strip mall, or just a PO Box, or toll free number that is forwarded to a cell phone. Greg Smith Equipment has seven brick and mortar locations (with a combined total over 220,000 square feet) that stock the majority of equipment we advertise on our web site. We employ over 35 sales, service and shipping professionals. Our goal is to help you make an intelligent buying decision, make sure your order is shipped promptly, and your technical or installation questions are answered professionally.

If price is your only consideration and you believe another company has a lower price for the "same" product as Greg Smith Equipment , we ask that you give us a call so we can help you make an intelligent buying decision. We know that Price is a very important factor, however, we will not sell you a piece of equipment that we believe would not perform properly is unsafe. If you call us and want to buy one of our $1,495 above ground lifts that you expect will lift a one ton diesel dually (safely)...we will ask you to either spend some extra money and get a more heavy-duty lift that will safely perform the operation...or ask you to call another company. Greg Smith Equipment knows there are several other lift distributors that will tell you a $1,495 lift is perfect for a one ton diesel dually. They are wrong.

We are the LARGEST independent distributor of above ground lifts, tire changers, and wheel balancers in the USA. We understand the Industry and we know our competition. If you want straight answers to straight questions, call the professionals at Greg Smith Equipment. We can match pricing on many NO-NAME products found on the Internet and also can offer the technical support that you will not find at many of those "boiler room" operations.

Call us if really want to know the real facts about automotive service equipment. Greg Smith Equipment has the most qualified sales and service professionals in the Industry. The lowest prices on the best auto service equipment (and low shipping rates) make Greg Smith Equipment your "BEST DEAL".

Most of the products sold by Greg Smith Equipment are manufactured in Asia. We do not hide this fact. We could not offer the incredible pricing on all of our equipment if it was made in North America.

Certain distributors try to deceive customers by incorporating the name USA, America or American into the name of their company. Most of the products sold by these distributors are also made in Asia.

Greg Smith Equipment realized many years ago that automotive service equipment that was manufactured in the USA, Germany, and Italy was becoming too expensive for the average auto repair shop. Over a decade ago, Asian manufacturers began producing "look alike" tire changers, above ground lifts, alignment machines, and other automotive aftermarket equipment. Greg Smith Equipment and four of the largest and most respected Asian auto service equipment manufacturers have partnered in the past twelve years to design, manufacture, and deliver Asian products that offer low prices, commercial grade quality and are supported by a USA based parts department.

Greg Smith Equipment Sales is involved in the majority of decisions affecting the manufacturing of our products. These decisions relate to design, testing, packaging, and printed material. Most of our equipment is manufactured in ISO 9001 certified factories. All of our equipment has been thoroughly tested to meet the stringent demands of the North American automobile service industry.

We do not attempt to deceive our customers into believing that our equipment is made in the USA. We are not happy that the USA cannot œprice compete effectively with many of the Asian manufacturers. However, we realize that our customers demand low prices coupled with the highest quality.

For over the past thirty years, our family owned business (Greg and his two sons¦and over 40 employees) have been committed to offer the highest quality equipment at exceptionally low prices.

To better understand the phrase "Made in America" (according to the FTC), please read:

"For a product to be called Made in the USA, or claimed to be of domestic origin without qualification or limits on the claim, the product must be "all or virtually all" made in the U.S. The term "United States," as referred to in the Enforcement Policy Statement, includes: The 50 States, the District of Columbia, and the U.S. territories and possessions."

What does "all or virtually all" mean?

"All or virtually all" means that all significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no -------- or negligible foreign content.

Please be sure to ask any other distributors if their "USA made" products pass this litmus test! I am sure that certain distributors will be surprised that you, Mr. Customer, would be familiar with the "Made in USA" benchmark standards. Good luck and have fun with your new knowledge!

We hear that story many times every day!

Greg Smith Equipment stocks over 90% of the products we advertise. If we are temporarily out of a product-we post that fact on our web site. If you call, and we have "just run out of a certain item"-we will tell you upfront and give you an accurate estimated time as to when your product will ship.

We do NOT take your money weeks before the product ships. Many of our competitors have a very limited working capital. They need your money to buy a container of product from China. If it takes four to eight weeks to get their products-how long will it take to get their parts? How many times have you called your supplier just to get the "run around"?

We stock the best products and sell them at the lowest possible prices. We do not understand why certain people would want to pay more for less; and then wait two months for the product. But-hey”this is America and freedom of choice is a great thing!

However, if you are at the end of your rope waiting for your product, gives us a call, we can help.